Managed Hosting
Managed hosting with a network built around your PCI DSS and NIST requirements, high availability, managed backups and 24/7 monitoring. We customize the network around your requirements, scale it with your traffic, and watch it around the clock for attacks. Our data center is engineered with redundancy for nearly 100% uptime.
What you get
A stable, expandable home for your web business
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Your network, customized
Flexibility to shape the network around your application.
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High availability
Engineered with redundancy to ensure nearly 100% uptime and reliability.
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Advanced network security
Advanced security techniques on the network around your systems.
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24/7 monitoring
Custom system monitoring around the clock, with the highest level of service available.
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Managed backups
Nightly backups, or more often if required, with retention you can customize, at least yearly. Every backup is encrypted and stored off-site with Perpetual Storage.
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A secure data center
State-of-the-art technological and physical security, for a stable and expandable environment that satisfies the future growth of your web business.
Compliance by design
A network built around your requirements
Compliance starts with the network. We work closely with you to identify the requirements that apply to your system, then design and build the environment to support them.
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01
Identify
We find what applies to you.
What we do
Work with you to identify the compliance requirements for your system, such as PCI DSS if you handle payment card data, and alignment with the NIST Cybersecurity Framework. We also work out which systems and data are in scope.
What you get
A clear, written picture of what applies and what is in scope.
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02
Design
We design the architecture.
What we do
Design a network architecture to support those requirements. Based on PCI DSS, that might mean keeping the systems that handle cardholder data in their own protected network zone, controlling what can reach them with firewalls, and limiting administrative access.
What you get
A network designed around your requirements, not a generic template.
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03
Build
We build and harden it.
What we do
Build the environment with secure configurations, encryption of data in transit and at rest where it is required, and logging and monitoring turned on from the start.
What you get
A hosting environment that is ready to be reviewed.
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04
Operate
We run it around the clock.
What we do
Patch, monitor and review the environment on an ongoing basis, and keep the change records, logs and documentation current as we go.
What you get
Evidence you can hand to an assessor, and an environment that stays aligned.
Built to scale
Sized to your system, ready to grow
We identify what your system needs and build an environment that scales appropriately, based on the traffic it has to carry.
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Sized to your needs
We start with what the system does and how much traffic it carries, and build the environment to match.
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Ready for busy periods
Load balancing and capacity planning, so a surge in traffic is carried instead of causing an outage.
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Room to grow
An expandable environment that satisfies the future growth of your web business, without a rebuild.
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Watched with metrics
Metrics and analytics show how traffic is trending, so capacity is added before it is needed.
Attack monitoring
We watch for attacks and respond
It is common for us to identify active threats against the systems we host. We monitor for them around the clock, and we respond when it is appropriate, in the way that is appropriate for the system and the threat.
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01
Monitor
We watch for signs of attack.
What we do
Monitor traffic, logs and system behavior around the clock for signs of attack, such as probing, credential guessing, exploit attempts and unusual load.
What you get
Someone watching when you are not.
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02
Identify
We recognize an active threat.
What we do
Work out what a threat is targeting and how it works, and decide how serious it is.
What you get
A clear view of what is happening and what is at risk.
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03
Adapt
We get the system ready for it.
What we do
Adapt the system so it is ready for the threat: apply patches, tighten configuration and update network rules to close the way in.
What you get
A system hardened against the attack in progress, and the next one like it.
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04
Counter
We respond during an attack.
What we do
When an attack is under way, deploy countermeasures that fit the situation, such as blocking hostile traffic, limiting request rates or isolating an affected system.
What you get
The attack contained, and your service kept running where possible.
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05
Review
We learn from every one.
What we do
Record what happened and what we did, and feed it back into monitoring, defenses and your incident response plan.
What you get
Lessons carried forward, and a record for your own reviews.
Data services
We offer a variety of data services
What we manage
- Virtualization
- Custom hardware solutions
- System administration
- Managed network
- Managed backups
- Secure data backups
- Disaster recovery
- Monitoring
- Database management
- Load balancing
- Metrics and analytics
- Security solutions
- Attack monitoring
- Threat response
Questions we hear
Straight answers
- What does managed hosting include?
- A customizable network, high availability, advanced network security and 24/7 system monitoring, along with services such as system administration, managed backups, secure data backups, disaster recovery, database management and load balancing.
- How are backups handled?
- We back up nightly, or more often if required. Retention is customizable, at least yearly. All backups are encrypted and stored off-site with Perpetual Storage.
- Can you host a system that has to meet PCI DSS?
- Yes. We work closely with you to identify the compliance requirements for your system and design the network around them. Based on PCI DSS, that might mean a network architecture that keeps the systems handling cardholder data in a protected zone. PCI DSS applies to you as the merchant or service provider, and we build and run the hosting side and keep the evidence for your assessor. We also offer hosting clients a PCI DSS assessment of the environment we run, completed as a self-assessment, to support their own validation.
- Do you align hosting with the NIST Cybersecurity Framework?
- We pursue alignment with it. Our hosting work maps to its functions: we design the network to protect your systems, monitor around the clock to detect problems, and run backups and disaster recovery so you can recover.
- Do you monitor for attacks and respond to them?
- Yes. We monitor for active threats around the clock. When we identify one, we adapt the system so it is ready for it, and during an attack we deploy countermeasures, such as blocking hostile traffic or limiting request rates. We respond when it is appropriate and in the way that is appropriate for the system and the threat.
- What standards does attack monitoring follow?
- We pursue alignment with the Detect and Respond functions of the NIST Cybersecurity Framework and with the incident handling guidance in NIST SP 800-61. For clients under PCI DSS, monitoring and response support its requirements for logging and monitoring, intrusion detection and incident response.
- Can the environment grow with our traffic?
- Yes. We identify what your system needs and build an environment that scales appropriately, based on its traffic, with load balancing, capacity planning and metrics to show when to add more.
- How available is the data center?
- The Inetz data center is engineered with redundancy to ensure nearly 100% uptime and reliability.
- Can you host a system built by someone else?
- Yes. We take over hosting and management of systems that others built or have stopped looking after, with documentation and a clear handover.
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